Two stories in the one room we've almost all been in but rarely want to be; the Emergency Room. First, a flight out of California turned catastrophic when it crashed into a farm in rural Nebraska. What happened that night at the local hospital, and crucially, what went wrong, would inspire a global sea-change in how emergency rooms operate and fundamentally alter the way doctors think in a crisis. Then, we go to the frontlines of the Covid pandemic in March 2020 to hear how doctor's adapted on the fly.